Corporate Abbreviations
90 abbreviations for quick lookup. Where a term has a fuller entry elsewhere on the site, the row links straight through to it.
90 of 90 shown
| ABBREVIATION | FULL FORM |
|---|---|
| TNA | Training Needs Analysis |
| TNI | Training Needs Identification |
| LMS | Learning Management System |
| SME | Subject Matter Expert |
| ILT | Instructor-Led Training |
| VILT | Virtual Instructor-Led Training |
| CBT | Computer-Based Training |
| WBT | Web-Based Training |
| IG | Instructor Guide |
| TTT | Train-the-Trainer |
| OJT | On-the-Job Training |
| ID | Instructional Design |
| L&D | Learning & Development |
| LX | Learning Experience |
| SCORM | Sharable Content Object Reference Model |
| xAPI | Experience API (Tin Can API) |
| MOOC | Massive Open Online Course |
| UDL | Universal Design for Learning |
| KPI | Key Performance Indicator |
| KRA | Key Result Area |
| SOP | Standard Operating Procedure |
| ROI | Return on Investment |
| HR | Human Resources |
| JD | Job Description |
| PIP | Performance Improvement Plan |
| BAU | Business as Usual |
| FTE | Full-Time Equivalent |
| WFH | Work From Home |
| WFO | Work From Office |
| WFM | Workforce Management |
| QA | Quality Assurance |
| QC | Quality Control |
| CSAT | Customer Satisfaction Score |
| NPS | Net Promoter Score |
| CES | Customer Effort Score |
| AHT | Average Handle Time |
| ACW | After Call Work |
| FCR | First Call Resolution |
| SLA | Service Level Agreement |
| TAT | Turnaround Time |
| VOC | Voice of the Customer |
| VOE | Voice of the Employee |
| RCA | Root Cause Analysis |
| ADDIE | Analyze, Design, Develop, Implement, Evaluate |
| SAM | Successive Approximation Model |
| ASSURE | Analyze, State, Select, Utilize, Require, Evaluate |
| RID | Rapid Instructional Design |
| VARK | Visual, Auditory, Read/Write, Kinesthetic |
| ARCS | Attention, Relevance, Confidence, Satisfaction |
| CIRO | Context, Input, Reaction, Outcome |
| CIPP | Context, Input, Process, Product |
| CoP | Community of Practice |
| PDP | Personal Development Plan |
| IDP | Individual Development Plan |
| 360 | 360-Degree Feedback |
| 1:1 | One-on-One (meeting) |
| EOD | End of Day |
| EOW | End of Week |
| MOM | Minutes of Meeting |
| SPOC | Single Point of Contact |
| POC | Point of Contact / Proof of Concept |
| RACI | Responsible, Accountable, Consulted, Informed |
| SWOT | Strengths, Weaknesses, Opportunities, Threats |
| SMART | Specific, Measurable, Achievable, Relevant, Time-bound |
| OKR | Objectives and Key Results |
| MBO | Management by Objectives |
| EE | Employee Engagement |
| ESAT | Employee Satisfaction |
| eNPS | Employee Net Promoter Score |
| DEI | Diversity, Equity & Inclusion |
| CoE | Center of Excellence |
| ERG | Employee Resource Group |
| HRBP | HR Business Partner |
| TL | Team Lead |
| OM | Operations Manager |
| AM | Assistant Manager |
| SPOA | Single Point of Accountability |
| EWS | Early Warning System |
| CAPA | Corrective and Preventive Action |
| SIPOC | Suppliers, Inputs, Process, Outputs, Customers |
| DMAIC | Define, Measure, Analyze, Improve, Control |
| PDCA | Plan, Do, Check, Act |
| JIT | Just-in-Time (Training/Learning) |
| PBL | Problem/Project-Based Learning |
| UGC | User-Generated Content |
| AI | Artificial Intelligence (in Learning Tech) |
| VR | Virtual Reality (immersive learning) |
| AR | Augmented Reality |
| API | Application Programming Interface |
| UI/UX | User Interface / User Experience |